Usually, it is not necessary to send all of the medical records in a file for its initial evaluation, unless it is a file involving medical malpractice or an issue involving whether the injuries are related to the accident which is the subject of the claim. Medical records, complete workers’ compensation claim file, and the claim handler’s activity log can be reproduced and forwarded after a file has been reviewed and accepted. For the sake of simplicity, you can forward the complete file to us initially and we will cull from it what is necessary for the file review. No two files are alike so always err on the side of caution, and include in the file materials anything that you feel is necessary for us to properly evaluate the matter.
Posted in: How do I refer a file?